Our solution:
D2C Customs
The complete solution that turns alcohol sales into a global business. It automatically calculates excise, customs duties and taxes for 46+ countries, eliminates intermediate suppliers and keeps every customer yours at all times.
You sell, we work out the rest.
No more stress on exporting your spirits. Sell in compliance and independently.
Order from Germany? The platform calculates VAT, excise and duties, prepares customs documentation, and guides you step by step. No more hours on Google, with accountants, or on GPT Chat with the fear of getting it wrong. You receive the order, print the label, and deliver to the courier.The rest is handled automatically, effortlessly, error-free.
You sell, we simplify, without appearing. Invisible by choice, by your side in every sale.
Payment is direct, communications start with your brand, the relationship remains personal. Direct From Italy works behind the scenes, handling bureaucracy and logistics without ever appearing.
For the buyer, you are the only reference: clear, reliable, international.
From your store to the whole world. Same process, new markets.
Winery tastings, email orders , whatsapp and even Amazon without the need for e-commerce: D2C Customs integrates into your sales process without changing a thing. Your management, your habits remain the same. Just add the ability to sell and ship to 46+ countries with the same simplicity as a local sale.
- FROM THE STANDARD PLAN UP
Do you sell on your
e-commerce?
Do you have an e-commerce business? Our plug-in integrates to your shopping cart in a few clicks and without complications
Automation
intelligent
The system automatically calculates duties, excise, VAT and shipments for 46+ countries by applying the specific rules for each product/destination combination.No errors, all compliant.
Calculates taxes in 2.2 seconds
Multichannel management
unified
A single dashboard to manage orders from e-commerce, point-of-sale, and marketplaces such as Amazon. Provides full reporting with detailed history and allows data to be exported directly to management.
Integration
quick and easy
The system is compatible with WooCommerce, Magento, Shopify, Prestashop, TS Commerce and ERP systems via REST API. Inventory is synchronized in real time, with dedicated technical support if needed.
Documentation
customs easy
Automatic generation of all export documentation and digital archiving for 5 years (3 years declaration + 1 year assessment + 1 year safeguard).
Shipment management
simplified
Regulatory compliance
guaranteed
Full compliance with EU and Extra-EU regulations, with automatic handling of excise, duties, VAT and export declarations. No risk for you, no surprises for the end customer.
- FROM THE STANDARD PLAN UP
Direct From Producer
From your point of sale to the customer.
Unrestricted direct sales.
Ready in 3 steps
1
Interface purchase and configuration
Buy the plan and you choose how to use it: the system is in the cloud and works anywhere – on tablets, PCs or totems available to the customer at the point of sale. No technical complexity, maximum autonomy.
2
Customization
and branding
3
Autonomous Sale and Full Automation
Turn every visit into a global sale.
Customers at the point of sale select and purchase your products directly, with automatic shipping domestically or abroad.
Simple to use,
modular for real.
Supported countries
Any other doubts?
Questions and answers
from producer to producer
Do you want to better understand how D2C Customs works?
Here you’ll find practical answers about e-commerce, sales, shipping, customs compliance, and more, told directly by producers who use the service every day.
Can I use D2C Customs even without having an e-commerce?
Yes, absolutely.
Even without e-commerce you can easily handle foreign orders.
In our case, we used to receive shipping requests after the winery visit, but the process was complicated and many customers would give up.
With D2C Customs, we now enter orders directly from the PAD management system, whether it’s winery sales, via phone or email.
Offering shipping on the spot has become natural, and customers appreciate the service.
And if you want to take it a step further, you can also activate the Direct From Producer system: we use it in the winery on a tablet. Overseas customers choose the products, enter their data, and arrange shipping themselves. They go to the checkout and pay as they would for any other purchase, without the team having to intervene manually.
How does D2C Customs work within my e-commerce?
As Claudio Lenotti told us, “Today we can serve even those customers we couldn’t reach before.” It is also a useful solution for those who want to activate sales in markets where they don’t have an importer.
Do my product labels that I usually use always fit?
With D2C Customs, you don’t have to guess for yourself: you can activate the service to check your labels for destination compliance. If changes are needed, we’ll help you figure out what they are and how to take action. Better to know beforehand than to find out at the time of shipment.